Updates to the RAID Tech Training Platform

Over the last three months, the information technology team have been hard at work upgrading our technology platform. Since there are more mobile phone contracts than there are humans in this world, we have decided on a ‘mobile first’ approach to our technology platform. This means we are designing everything to work on a mobile device as a priority, which will actually make working on a desktop even faster.

We are presently moving our system from our classic site – www.diveraid.com – to our new site – www.diveraid.mobi – andwe encourage you to start using the mobi site when working as a student, Divemaster, instructor, trainer or dive centre. Most of the features have been replicated on the mobi site, but some are still in the process of being moved. We are positive you will enjoy the new look and feel, and you will notice immediately, how quick and responsive the new platform is. Let us now have a look at some of the cool new features – we KNOW you will enjoy the new platform.

MEDICAL QUESTIONNAIRE – MANDATORY PAPERWORK

You may be aware that earlier in 2020, a new Diver Medical Participant Questionnaire was created by the Diver Medical
Screen Committee in association with the Undersea and Hyperbaric Medical Society, DAN (US), DAN Europe, and the
Hyperbaric Medical Division, University of California, San Diego, and has recently been formally adopted by many
councils and training agencies.

RAID’s technical team have done an amazing job loading up this new medical to the mobi site. It has been designed to
be a much-simpler process for completing the medical and most importantly, it is extremely current and even addresses COVID-19.

In addition, the Safe Diving Practices and Liability Release form have been loaded into the same area. The most important upgrade feature is that these three mandatory paperwork forms can be filled in at any time. This means that
should a student change dive centres or instructor, become ill during training, participate in a referral or any one of the
many reasons new paperwork may be requested, it can be done quickly, and paper-free, via the mobi site.

Access to this section is achieved via logging in and using the ‘profile’ menu option.

REGISTRATION

We were challenged with making registration as a RAID diver easier and this was achieved by making the registration a single step process rather than the three-step process registration used on the classic site. As we move forward in 2021, we will streamline this process even further.

COLOUR CODED LOGINS

When you use the mobi site you will see that we have colour coded the user interface. When logged in as a diver, the
interface colour is blue, when logged in as a professional it is orange, and finally, when logged in as a dive centre, it is
green.

TRANSLATIONS

At present, the mobi site is only available in English and we apologize for this, but as we move into the New Year, the site will be translated into all the languages we presently offer. However, all the course materials, quizzes, exams and skill sign offs are multilingual.

FREE-LEARNING

We have added a menu option for FREe-Learning which allows much easier navigation to the courses offered. We have improved the FREe-Learning platform so that when a diver chooses a FREe-Learning course, they can now allocate a dive centre and the dive centre can allocate an instructor. This means that during these challenging times, instructors
can conduct REMOTe-Training academic sessions for almost any course that they are certified to teach. When the student and instructor are able to meet and begin the in-water phase, then the course must be allocated to the student by the dive center so that the exam, skills and certification can be processed. This is a massive boost for dive centres challenged by seasonal effects or travel restrictions. It is a fantastic marketing drive that has been developed for the future, not just for the present challenge of Coronavirus.

MY COURSES

Downloading courses and manuals is now much quicker and the user experience has been modernized and streamlined.