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From Certification to CRM: Unlocking the Power of RAID's New DMS for Pros

June 27, 20255 min read

Your Essential Guide to RAID's Game-Changing DMS

For years, Dive RAID International (DRI) has been synonymous with pioneering diver training. We've always strived to equip our global network of dive centres and instructors with the most innovative tools to foster safer, more accessible, and truly enjoyable diving experiences. Today, we're incredibly excited to unveil the launch of our brand-new Diver Management System (DMS) – a game-changer designed to empower you, our dive professionals, like never before.

This isn't just an update; it's a complete overhaul. Our sophisticated new DMS has been meticulously crafted to meet the dynamic needs of dive centres and instructors, streamlining everything from student management and certification to advanced CRM functions and professional development. Get ready to experience a modern interface and a suite of powerful new features that will elevate every aspect of your diver education business, all while upholding RAID’s unwavering commitment to safety, quality assurance, and continuous improvement.


Let's dive into what makes the new Dive RAID International Diver Management System your ultimate professional toolkit:

  • Modern Interface: Enjoy a sleek, user-friendly design for effortless navigation.

  • Enhanced Training: Deeper student-instructor interaction and document management.

  • Instructor Control: Manage students, unlock exams, and track performance precisely.

  • Centralized Records: Access all digital training and certification documents easily.

  • Turbo-Charged Free-Learning: Attract and track new learners for business growth.

  • Global Flexibility: Divers choose where and with whom they train worldwide.

  • Strong CRM: Simplify communication, track progress, and boost marketing.

  • Professional Development: Track health/fitness; manage personal learning journeys.

  • One-Stop-Shop: All-in-one platform for learning, tracking, and managing dive business.

  • Bright Future: Revolutionary system for efficient, accessible, enjoyable dive training.


A Sleek, Intuitive Experience for Everyone

Forget clunky interfaces and complicated workflows. The new DMS boasts a modern, streamlined interface designed for simplicity and ease of use. Whether you're a diver accessing academic materials, an instructor tracking progress, or a dive centre managing multiple students, the intuitive design ensures seamless navigation and the best possible online training experience. This means less time wrestling with technology and more time focused on what you do best: teaching diving.


Empowering Instructors: Greater Control, Unmatched Quality

Instructors, get ready for greater control over your students' progress. The new DMS allows you to manage and certify students with unprecedented flexibility. You can now unlock final exams only when a student is truly ready, ensuring a personalized learning pace. Our dynamic quality assurance model is built directly into the system, rigorously monitoring every student’s performance and giving you the power to track and assess training at every stage. This ensures that every diver you certify meets the highest possible standards.


Your Digital Dive Office: Full Training Records in One Place

Imagine having every single piece of student documentation at your fingertips, digitally stored and easily accessible. That's the reality with the new DMS. From academic progress to certification history, medical forms to liability waivers, all full diver training records are stored in one central place. No more hunting for paper files or scattered documents – everything you need, precisely when you need it.


Turbo-Charged Free-Learning: Grow Your Business

Our commitment to making diving education accessible shines brighter than ever with turbo-charged FREe-Learning. Now, non-divers and divers from any agency can register and begin learning online for free within the RAID system. This unique offering is a powerful magnet for dive centres, allowing you to attract new learners and build interest and engagement in the RAID community. Plus, you can now effortlessly track the progress of free learners, enabling you to strategically encourage them to take the exciting next step towards paid training and certification.


Global Reach, Local Control: Unprecedented Flexibility

The diving world is truly global, and your students need that flexibility. The new DMS enables divers to choose where and with whom they train, whether they're at home or exploring the world. Divers have complete control over their profiles and can seamlessly select any global Dive Centre and instructor. Our system allows for smooth transitions between trainers and dive centres, ensuring your students can continue their journey no matter their location.


CRM Functions That Drive Growth for Dive Centres

For dive centres, the new DMS is a powerful business tool. Benefit from strong CRM (Customer Relationship Management) functions that simplify communication and management. Easily stay in touch with your students via text messages, emails, or phone calls. Track training progress with a glance and actively encourage repeat business. The system makes it simple to categorize students, monitor their training pipelines, and pull insightful reports to support your outbound marketing efforts for future courses.


Empowering Professional Development: A Holistic Approach

At RAID, we believe continuous personal development is key to being the best diver and instructor you can be. The new system actively encourages this by allowing divers and instructors to track their health and fitness, ensuring they're always dive-ready. With the ability to manage their own progress, divers can take control of their learning journey, moving at their own pace while consistently aligning with RAID’s rigorous training standards.


The One-Stop-Shop for Diver Training (and Beyond!)

Built on a cutting-edge modern framework, the new DMS gives us full control over ongoing development and feature enhancements. Expect regular updates, new tools, and exciting features that will continually evolve and excite divers, instructors, and dive centres alike. This system is designed to be your one-stop-shop for everything diving – from the very first splash of learning to dive, to meticulously tracking professional progress, to efficiently managing your entire dive training business.


A Bright Future for Diver Training is Here

At Dive RAID International, our mission is clear: to make diver training as efficient, accessible, and enjoyable as possible. The new Dive RAID International Diver Management System represents an exhilarating leap forward in this mission. We are confident it will revolutionize how divers, instructors, and dive centres interact and grow within the RAID ecosystem.

Whether you’re just starting your journey as a dive professional or looking to elevate your established dive centre to new heights, the new DMS provides the comprehensive tools you need to succeed.

We can’t wait for you to experience the new system for yourself. Stay tuned for tutorials and more detailed guides coming soon!


Book A Call With The RAID UK Team

Ready to See the New DMS in Action?

Want a more personalized look at how the new Diver Management System can transform your operations? Book a call with the RAID UK Team today for a personal walkthrough of all the powerful new features. Let's connect and explore how the DMS can help your dive centre thrive!

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